Welcome to the Client Loyalty App

The App is designed for Hair & Beauty salons, Barbershops, Aesthetic Practitioners and businesses that want to gain immediate feedback, build their brand, retain loyal clients and reward client loyalty.

Why an App?

Build your brand

Gain valuable feedback

Reward loyal clients

Client retention

Green credentials

Meet the Team

Gary Hayden – Director/Founder

Angeline Hayden – Director/Founder

Darren Dinnage – App Director

‘’When we owned and ran our salon’s we were always extremely passionate about coaching exceptional client care skills and rewarding our loyal clients, this led us to look for an easier way to gain valuable feedback from our clients by completing a simple survey that we could then access ourselves as a business with ease. Well, there wasn’t one out there, so we decided to build one! We also saw the opportunity to reward our loyal clients with exclusive offers and promotions and also utilise these loyal clients to grow our business”

Darren has over 25 years of experience in sales, technology & project management across multiple sectors all with a particular focus on the adoption, development and deployment of digital technology to transform organisations. Darren has built a successful and diverse mobile app development business, formed in 2014, building complex bespoke business system application through to booking systems and loyalty & reward apps.

The benefits of the loyalty app

Income for your business
By offering your clients a membership level designed with their favourite discounted services in mind, your business can generate income, each of the membership levels are priced according to the content. We will show you how to design offers that are not ‘expensive’ for the business, (we can guide you with the pricing structure) reward your clients and create extra income for your business. Membership levels can be changed according to seasons, offers and promotions.

Green credentials – Is always in the forefront of any business, the client loyalty app replaces card/paper and the need for verbal communication to referring and recommending clients.

Digital platform – Replacing loyalty cards

Opportunity to do business – Ability to refer a friend or family member

Brand building – Keeps clients engaged and focussed on the salon brand

Membership levels

|   Multiple membership levels available

|   Easy access to offers for loyal clients

|   Ability to grow your salon’s client base through referrals

|   Clients can store vouchers they purchase to be used with a given timescale

Suggestions for membership

Client levels – What they pay for their 12 month membership

  • Level 1 Bronze – Free
  • Level 2 Silver – £10 pa
  • Level 3 Gold £15 pa
  • Level 4 Platinum £75 pa or £10pm
  • VIP Levels – Prepaid levels Cut & Colour/Cut & Finish/Blow dry/Beauty/Aesthetic packages

Who is this App for?

Beauty Salon  |  Aesthetic Salon  |  Barbershop   |  Hairdressing

Recommend a friend/colleague/family

The ‘Share Offer’ icon allows each client to ‘share’ the App on any social media platform such as Facebook, Instagram, LinkedIn, email, messages and WhatsApp with ease.
The ‘Reward’ or percentage off can be added with your businesses’ discount in mind, whether you want to offer 10% off for each person, the client and referrer, or a whopping 50% off the choice is yours to decide. Thus creating a stream of new clients who then download the App to become your LOYAL clients.

Q&A

How do clients redeem their vouchers?
4 easy steps to client heaven

  • 1. Client chooses and purchases their chosen membership level
  • 2. Client shows their voucher on their phone to reception
  • 3. Salon enters a unique 4 digit code to confirm the voucher has been redeemed
  • 4. Client enjoys the offer for their chosen membership level.

The voucher is then automatically deleted off their membership level to avoid duplication

Supported merchandise

Supporting you as a business with sales supported marketing material and merchandise, to include an incentive program for staff, making the sales process easy and straightforward.

Table talkers
Multi-faced point of sale display popular in the services and retail industries

The Incentive Program
Offering an incentive program for all staff is an excellent way to build, monitor and reward by empowering meaningful connections with clients

Leaflets / Banners
Pocket or handbag size leaflets showing details of the App and the QR code for downloading

Booking system

Your booking system or ours

We successfully link your existing booking system to the App to ensure a smooth booking experience for all of your clients or choose to use our award winning booking system