Client Loyalty App

“When I owned and ran my salon’s I was always extremely passionate about coaching exceptional client care skills, this led me to look for an easier way to gain feedback from our clients by completing a simple survey that we could then access ourselves as a business with ease. Well, there wasn’t one out there, so I decided to build one myself! I also wanted to reward our very loyal clients with exclusive offers and promotions and also use these loyal clients to grow my business”

Along came the Client Loyalty App now available in Android and Apple stores.

Take a look at our success with Sanrizz, see how the Client loyalty App can work for your salon, your barbershop, your clinic and your clients.

By offering your clients a membership level designed with their favourite discounted services in mind, your business can generate income, each of the membership levels are priced accord to the content. We will show you how to design offers that are not ‘expensive’ for the business, (we can guide you with the pricing structure) reward your clients and create extra income for your business. Membership levels can be changed according to seasons.

We are a family run multi award winning team of industry professionals, we are qualified coaches and body language specialists and have over 50 years between us in the hair, beauty and aesthetic industry, we care so much about clients and know a great deal about how to keep them, reward them and react to their feedback.

With our team of UK App developers we can assure you of our utmost attention to detail, dedicated to your success and building your dream App for your business.

We have designed the Client loyalty App with clients and salon’s, barbershops and Aesthetic practices in mind. Really any business that has a loyal client base that want to build another stream of income and rewards their clients too. After all rewarding your loyal clients is excellent business.

The benefits of the loyalty app

Income for your business
By offering your clients a membership level designed with their favourite discounted services in mind, your business can generate income, each of the membership levels are priced accord to the content. We will show you how to design offers that are not ‘expensive’ for the business, (we can guide you with the pricing structure) reward your clients and create extra income for your business.
Membership levels can be changed according to seasons,

Green credentials – Is always in the forefront of any business, the client loyalty app replaces card/paper and the need for verbal communication to refer and recommend clients.

Digital platform – replacing loyalty cards

Opportunity to do business – Ability to refer a friend or family member

Brand building – Keeps clients engaged and focussed on the salon brand

Membership levels

• Multiple membership levels available
• Easy access to offers for loyal clients
• Ability to grow your salon’s client base through referrals
• Clients can store voucher they purchase to be used with a given timescale

Suggestions for membership

Client levels – What they pay for their 12 month membership

• Level 1 Bronze – Free
• Level 2 Silver – £10 pa
• Level 3 Gold £15 pa
• Level 4 Platinum £75 pa or £10pm
• VIP Levels – Prepaid levels Cut & Colour/Cut & Finish/Men’s Cut & Finish/Blow dry package

Client survey

Receive ‘real time’ feedback from clients with the ability to access from the back office results on a daily/weekly or monthly timeframe.

Hair/Skin/Body Doctor

Range of FAQ’s clients may ask about their Hair/skin/nails/body
To educate and elevate sales of products and service by recommendations and suggestions to issues clients may have

Recommend a friend/colleague/family

The ‘Share Offer’ icon allows each client to ‘share’ the App on any social media platform such as Facebook, Instagram, LinkedIn, email, messages and WhatsApp with ease.
The ‘reward’ or percentage off can be added with your businesses discount in mind, whether you want to foo 10% off for each person, the client and referee, or a whopping 50% off the choice is yours to decide.
Thus creating a stream of new clients who then download the App to become LOYAL clients.

Q&A

How do clients redeem their vouchers?
4 easy steps to client heaven

• 1. Client chooses and purchases their chosen membership level
• 2. Client shows their voucher on their phone to reception
• 3. Salon enters a unique 4 digit code to confirm the voucher has been redeemed
• 4. Client enjoys the offer for their chosen membership level.

The voucher is then automatically deleted off their membership level to avoid duplication